1. Introduction & UK GDPR Compliance
Shree Hari Takeaway (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, store, and use your personal information when you browse our website and place takeaway orders.
2. Information We Collect
When you use our ordering website or create an account, we may collect the following personal data:
- Identity Data: First name, last name, and account username.
- Contact Data: Telephone number, email address, and billing address.
- Order Data: Details of dishes ordered, order history, dietary preferences, and collection notes.
- Location Data: Postcode entered to check local takeaway availability.
- Technical Data: IP address, browser type, and device information for security and site optimization.
3. How We Use Your Information
We process your personal information strictly for legitimate business purposes:
- To process, prepare, and fulfill your takeaway food orders.
- To send you transactional order confirmations and collection notifications via email or WhatsApp.
- To communicate with you if there is an inquiry or urgent update regarding your order.
- To manage your customer account and remember your favourite preferences.
🔒 We Never Sell Your Data
We do not sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely to provide and improve our takeaway service to you.
4. Cookies & Local Storage
Our website utilizes lightweight browser local storage and essential cookies to provide a smooth ordering experience:
sh_cart: Remembers dishes in your shopping basket while you browse.sh_user_postcode: Remembers your delivery/collection postcode check.- WooCommerce session cookies to keep you logged in securely.
5. Data Retention & Security
We implement robust technical and organizational security measures to protect your personal data from unauthorized access or disclosure. We retain order records only for as long as required by UK tax and accounting legislation.
6. Your Legal Rights
Under UK data protection law, you have the right to request access to your personal data, request correction of inaccurate data, or request erasure of your account details. To exercise any of these rights, please contact our store team.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:
Shree Hari Takeaway
143 Colman Road, Norwich, NR4 7HA
Phone: 01603 555703